r36s Privacy Policy — Aap ke Account aur Information ke liye
Hamari platform par aap ka personal data aur payment information hamara sabse bada zimmedari hai. Yeh page batata hai ke hum aap ke details ko kaise collect karte...
Hamara Data Collection aur Usage Posture
Jab aap r36s par account banate ho to hum aap se name, email, phone number aur payment details manga letay hain. Yeh information account verification ke liye zaruri hai. Hum aap ki gambling history, gaming preferences aur withdrawal records bhi track karte hain taake aap ko personalized lobby experience mile. Supported ilaqon mein hum Pakistan ke local qanoon ka pabandi karte hain.
Aap ke JazzCash, Easypaisa, SadaPay ya Raast account ke details hum sirf payment processing ke liye use karte hain. Hum aap se kabhi bhi unnecessary personal data nahi mangta. Jab aap account close karte ho to hum aap ki historical data ko legal requirement ke mutabiq rakhte hain, lekin active use ke liye nahi.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy Questions ke liye Support Channels
Email Support
Privacy ke baare mein koi bhi sawal ya data deletion request bhejiye hamari support team ko. Hum 48 ghanton mein jawaab dete hain.
In-App Support Chat
r36s app ya website par live chat khol kar aap apne account ke data ke baare mein pooches. Hamara team Pakistan timing mein available hai.
Account Settings
Aap apne account mein jake apne personal information ko dekh sakte ho aur kuch details ko update kar sakte ho jab zarurat ho.
r36s Privacy Framework ke Mazeeden
Encryption Standards
Aap ke payment aur personal data SSL encryption ke zariye bheja jata hai. Hamara server infrastructure enterprise-grade security follow karta hai.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay aur Raast ke transaction details alag secure vault mein stored hote hain. Hum unhe gaming logs se separate rakhte hain.
Third-Party Audit
Hamara data handling practice independent security auditors ke zariye check hota hai. Audit reports supported ilaqon ke regulators ko available hote hain.
Pakistan Data Residency
Jahan local qanoon mein data residence zaruri ho wahan hum aap ka information Pakistan servers par rakhte hain.
Access Control
Sirf authorized r36s staff ko aap ka personal data dekhnay ki ijazat hai. Hum har data access ko log karte hain aur monthly audit karte hain.
Cookie aur Tracking Transparency
Hum aap ko batate hain ke kaun-kaun se cookies use ho rahe hain. Aap apne browser settings se analytics tracking ko control kar sakte ho.
r36s Privacy ke Mukhtalif Aspect
| Account Data | Name, email, phone aur address — sirf verification aur support ke liye rakhta hoon, marketing ke liye nahi. |
|---|---|
| Gaming History | Tumhara wagering history, win-loss records aur session logs secure database mein hote hain, sirf aap dekh sakte ho. |
| Payment Information | JazzCash, Easypaisa, SadaPay aur Raast ki transaction logs separate encryption ke zariye protect hote hain. |
| Third-Party Sharing | Hum aap ka data marketing companies, advertisers ya data brokers ko nahi bechte. Sirf legal orders par share karte hain. |
| Data Retention | Jab tak aap ka account active hai tab tak hum data rakhte hain. Deletion ke baad legal compliance ke liye zaruri records rakhte hain. |
| International Data Transfer | Agar data international servers par jayga to hamari privacy standards same apply hote hain jaise Pakistan mein. |
| Automated Decision Making | Hum aap ke account ko suspend karte waqt human review karte hain. Sirf automation se koi final decision nahi hota. |
r36s mein Transparency ke Features
Account Dashboard
Aap apne r36s dashboard mein jane se apne saari personal information dekh sakte ho. Koi bhi galat entry immediately contact support ko report kar sakte ho.
Payment History
JazzCash, Easypaisa, SadaPay aur Raast ke zariye har transaction ka record aapke account mein visible hota hai. Dates, amounts, aur status sab clear likha hota hai.
Data Download
Aap request kar sakte ho apne saari personal aur gaming data ka complete export. Hum usse readable format mein (.csv) aapko email par bhejte hain.
Update Preferences
Account settings mein jake aap apne phone number, email aur payment method update kar sakte ho. Changes 24 ghanton mein effective ho jate hain.
Session Logs
r36s track karta hai ke aap ne kaun-kaun se devices aur IP addresses se login kiya. Suspicious activity dekhnay par turant support contact kar sakte ho.
Communication Preferences
Aap control kar sakte ho ke hum aapko emails, SMS ya in-app notifications bhej sakte hain. Unsubscribe buton har message mein hota hai.